Practice Administrative Management
Marcinow Management is dedicated to supporting dentists in achieving their principal objective of providing excellent patient care. We accomplish this by removing time-consuming managerial tasks and run your practice efficiently and successfully. We will give you the freedom to focus more on delivering excellent patient care by taking the unnecessary stress of dental management. Working with Marcinow Management to manage your dental practice relieves stress and allows you to concentrate on more important issues, such as delivering excellent patient care.
ACHIEVE MORE AND STRESS LESS
Dental Practice Administrative Management
Do you feel overhwhelmed with your practice that may be affecting your personal life? Do you have the right strategic goal as a solo dental practice to fight against the difficulties of increasing competition? Did you ever consider acting as a CEO in your business rather than being a one-man show? Regardless of your business strategy, you will not succeed if your employees or marketing do not have the requisite skills or tempo if it is not in the right path to implement changes
When a company’s culture is based on putting people first, the results and income will follow. We aspire to make this a cultural manifestation in all of the offices in which we collaborate. This concept, combined with excellent programs and leaders, allows you to keep better employees, improve patient satisfaction, and increase sales.
We certainly never sacrifice the quality for a lower cost when it comes to dental marketing and management.
We understand that managing a successful dental practice is never easy. It takes a certain skill set, which is fortunately for dentist, can be learned with the right guidance and resources. Now, imagine to management more that one successful practice requires an even more different skill set. We will be on your side all the way as the need arise to meet new challenges that did not exist at the solo practice level.
Administration Management
We incorporate processes that generate efficiencies from the front desk to the back office to optimize your profits:
- Front desk processes, such as progress scheduling, phone call etiquette, treatment plan format, patient recall systems, and so on.
- Improved efficiencies, better patient flow, and reduced costs for back office systems.
- Costs of contracted lab and facilities that benefit from economies of scale.
- Health care operational manual with step-by-step guidance and pictures of procedures performed.
- Interior and exterior repairs are managed by the leasehold improvement team.
- Electricity bills, computers, software, telephones, clinical and non-clinical supplies, and equipment maintenance are all part of the utilities and equipment management.
Dental Manager Coaching
A practice that embraces a culture of training and coaching will be successful. You will see improvements at every level of your dental practice if you improve your leadership skills and empower your team through coaching and training.
- Office manager training
One of the most important components in helping you to build a successful practice is your office manager. This role must serve as an extension of the dentist, overseeing both the patient flow and the practice’s daily operations. Our coaches also work with the office manager to help them not only be successful leaders who involve and inspire their employees, but also to educate them on how to run a productive and efficient practice.
- Staff training
Investing in your employees’ education about the ins and outs of working in a dental office is a wise business decision. It improves the team’s abilities and empowers them. Your employees are the face of your company in many ways because they deal with patients on a daily basis. We agree that all of the employees should be trained not only in their daily duties, but also in how to function as a team and support one another. We also teach them how to communicate with patients in order to provide excellent treatment that will keep patients coming back and increase revenue.
- Staff training
Investing in your employees’ education about the ins and outs of working in a dental office is a wise business decision. It improves the team’s abilities and empowers them. Your employees are the face of your company in many ways because they deal with patients on a daily basis. We agree that all of the employees should be trained not only in their daily duties, but also in how to function as a team and support one another. We also teach them how to communicate with patients in order to provide excellent treatment that will keep patients coming back and increase revenue.
Dental Marketing
We’re devoted to assisting you in rising above your rivals’ and attracting new patients. We begin with a custom advertising campaign to boom focus on your brand, link you with patients, and establish your reputation as a reliable dental provider in your community.
- Strategy
We collaborate with you to identify the ideal patient profile and then create a marketing plan to achieve them. The campaign’s basic objectives, as well as the various tasks and methods used to achieve them, are described in this strategy.
- Execution
The marketing team at Operation Dental would then carry out the activities and strategies outlined in the campaign plan. These responsibilities can include:- Website management and SEO optimization
- Google Adwords, Keywords and Pay Per Clicks (PPC)
- Reputation Management
- Social Media Marketing
- Referral Marketing
- Incentive programs
- Practice Videos
- Direct Mail
- Tracking and Analysis
The marketing team continues to monitor and calculate the response with each conversion after the campaign has gone live. This is critical for fine-tuning a profitable campaign and achieving a higher return on investment.
Human Resources
Enjoy peace of mind knowing that the Human Resources needs are being successfully managed by our highly qualified professionals. Our Human Resource experts will help you with anything from hiring a replacement to introducing a bonus incentive program:
- Recruiting for employees, associate dentists and substitutes
- Interviewing and hiring employees
- Onboarding employees
- Compensation and benefits
- Performance management
- Training
- Organization development and culture
- Bonus incentive programs
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